Hello Moazzam,
I have two issues here.
1. As an user, if there is new type of business in the company, I have to add the account code in the vkoa. But I've been told by my previous consultant, if i want to add/change anything, dont delete the original entry. Click on the new entry icon and paste. However, when I want to save it, of course the error message "An entry already exists with the same key" will appear because I didn't delete the original entry. Please explain
2. I want to edit few account code in the vkoa,because it was assigned to the wrong G/L account. Once I edit, it asked me to put in the request. May I know it means?