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Re: Talent Group - Trex 7.10 - Search Is Currently Unavailable

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Hi Luke,

 

Thank you for taking the time to answer my problem.

 

Does your user have a 741 relationship between its position and one or more OrgUnits? That would affect the front-end searches, but searching with HRTMC_SEARCH_OBJECTS with just the SEARCH_CONFIG_ID parameter maintained with SAP_TALENT should return objects irrespective of whether you have a 741 relationship or not.

 

The user I used did not have any 741 relationship.

I created one between the Central Person attached to him and an Organizational unit, then searched again with HRTMC_SEARCH_OBJECTS :

- only with SEARCH_CONFIG_ID set with SAP_TALENT

- with SEARCH_CONFIG_ID set with SAP_TALENT and with UNDER_RESPONSABILITY_AREA set with X

 

None of them returned any result.

 

If you navigate to transaction TREXADMIN do you get any errors in the 2nd tab (I believe it's called "Status" or something similar)? Also check in the "Alerts" tab.

In the 2nd tab, I had 1 alert (yellow triangle), corresponding to the following message in the "Alerts"  tab : "You run a Non- BIA scenario. Switch off the parameter merge_deltas in section [memwatch] of TREXIndexServer.ini. See SAP Note 11"

 

I modified the TREXIndexServer.ini accordingly, switching the parameter "merges_deltas" from "yes" to "no".

 

The alert desapeared, but when I searched again with HRTMC_SEARCH_OBJECTS and ESH_TEST_SEARCH, I still get the same result as in my first message.

 

I would check these SAP Notes to see if any of them are relevant:

 

  • 1523648 - The search does not find any hits
  • 1609868 - Search does not work during real-time indexing
  • 1555950 - Indexing of HRTMC_AUTHORITY_VIEW: Data packages are too big
  • 1659322 - TMC search: Package size when indexing HRTMC_AUTHORITY_VIEW

Apparently, all the notes above are already part of our system.

Also, ensure that your user has an organizational assignment, even if not assigned a 741 relationship. It is best to simulate a real-life scenario as much as possible.

The user is already assigned to an organizationnal unit and now has a 741 realationship.

Once everything was done, I also deleted and indexed again all the search object connectors, just in case, and retried the different searches, but to no result.

No errors was displayed during the new indexation.

 

I also tried to give my user various authorisations, such as SAP_TMC_SUPER_TALENT_MANA_SPEC, but nothing changed.

 

Is it possible my problems come from the initial TREX installation ?

 

Best regards,

 

Luc


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