Re: problem start CCMS monitoring

Hello EDRS,

Please check Unicod type in system! (System->Status->SAP System data->Unicode System  Yes/No?)

EYE CATCH error: the JMON library creates the segment with Unicode . Then later an agent is installed, but with the other Unicode-type. Then the agent cannot write the segment, because it has different Unicode typke. In this case, no sapccmsr.log is created, because this log can only be created if the agent can be started.

I would like to suggest note to get more information:

#1746016 - CCMS: damaged monitoring segment reports eyecatch error

Installing/Registering the CCMS Agents for Experts

http://help.sap.com/saphelp_nw70/helpdata/en/8b/f64352e1bfbd4eb43e432860504a1c/frameset.htm

BR

Tamas