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Re: Field Service and Repair Process

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Hello Yvonne,

 

1.Regarding your question on Location , I would suggest you to go through Help Center Document name : Services .

 

=>It have complete details on it .

 

2.Regarding your question on 2 different Service Confirmation ,yes it is require(depend on business case) .

Let me explain you with another Use Case .

 

=>Let say there is Service Order ->Item '10' (which is reference to Contract Item ) and Service Order ->Item '20' (which you add manually within service order item level) .

 

Result : In the Service Confirmation created ,the Item '10' and '20' belongs to 2 different reference/source (One is reference to Contract Item and 2nd reference to Service Order I

 

===> So, it require 2 different Service Confirmation to be created .

 

 

Hope this help.

 

Regards,

Ankush.


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